From John Stem, Staff Specialist, Maryland VR:
Maryland VR has a milestone-based (pay-for-performance) program for community rehabilitation programs who use evidenced based practices in supported employment service provision. Please see the attached Fact Sheet for details, and contact Catherine Drake, DORS Staff Specialist, CRPs at 410-554-9440 or cdrake@dors.state.md.us, if you have any additional questions.
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From David Norman, Program Implementation Specialist, Texas Division for Rehabilitation Services:
In response to your question above, we are doing this in Texas. If you have questions about our process, feel free to contact Kelly Yarbrough, our Program Specialist for Community Rehabilitation Programs: kelly.yarbrough@dars.state.tx.us. Her telephone number is 512-424-4219.
From Don Kay, Assistant Director, Washington DVR:
Washington DVR has been paying outcome fess for all CRP services for a number of years. Below is a link to our website where we have posted the CRP contract and related material that is attached by additional links. If you open the link to the contract document and scroll to the end you’ll find the outcome fee schedule for each CRP service. Let me know if you have any questions. Link: http://www.dshs.wa.gov/dvr/Contractors/CRP/CRP.aspx
From Mike Hermanson, MS, CRC, VR Program Manager, Montana VRBS:
Montana uses only a limited performance based approach. We $147.90 for completion of Intake and Planning. We pay $153 when a successful 26 has been achieved in the case. Actual job development and job placement are paid on an hourly rate of $59.16.
From James R. Gears, MRC, CRC, CWIC, Rehabilitation Program Specialist, Ohio VR:
I manage our VR providers for Ohio. We currently do have a Performance Based Job Development structure based on a three tier approach. We allow providers the option of using a Performance Based or Unit of Service (Hourly) rate. VR Staff decide how to authorize based on what the options that the Provider has on their Fee Schedule. Some offer just PBO, UOS, or a both POB and UOS options.
Tier I: Job Readiness, Resume, & Placement Plan: Consists of the upfront services to establish development goals, outline responsibilities that the JD and Consumer will have, outline positions to be explored within the vocational goal. In addition, as part of this Tier the Consumer gets basic interviewing skills and resume (or in some cases a sample mock application if resume is not deemed appropriate) to prepare them for a job search. Paid when the resume and placement plan are submitted.
Tier II: Job Development: Consists of contacts with employers. Paid upon successful placement that has been agreed upon by the Consumer, VR Staff, and provider.
Tier III: Retention: Paid upon completion of 90 days of successful employment. Successful employment starts after the Job Coach has significantly faded from the job site.
Our 2013 rates for Performance Based are based on a 30% – 30% – 40% total cost allocation, or $1353 for tier I & II, and $1804 for Tier III. We do pay $0.45 mileage in addition to the Tiers. We also pay a second placement fee is someone loses their job after Tier II has been paid, but before Tier III, and needs to go back into development. The second placement fee is $451.00.
From Jim Hinson, Supervisor V, New Hampshire VR:
The only performance based incentive we offer to Job Developers is a Placement/Retention Bonus. The quicker they place one of our customers into a job, the larger the bonus.
JOB PLACEMENT/RETENTION BONUS:
Within 2 mo: $450; Within 4 mo: $350; Within 6 mo: $250; Within 9 mo: $150; 9 Plus Months: $0
To be eligible for the placement/retention bonus, the following criteria must be met:
JS/JD package was approved, based upon the referral, and all components were completed. ie: job search report, job search logs and the placement notification.
Referral is effective at the initial meeting.
Customer and counselor must agree that the job is acceptable.
The job is a permanent, not temporary, position.
*Note: VR counselor can still approve retention bonus in cases they deem appropriate. Example: customer in hospital due to medical reasons
Upon receiving a job offer VR counselor and customer must agree that the job is acceptable. At that time, CRP documents the placement and the placement incentive amount is determined by VR counselor. The product of this phase shall be the Placement Notification Form Placement Notification.doc. This report will be sent to the VR counselor by electronic submission within 24 hours of the job offer.
The retention bonus is paid to the CRP when job has been retained for 90 days.
The bonus is only paid for Non-Supported Employment customers. If you would like to see the full Non Supported Employment Process, click on the link below.
http://www.education.nh.gov/career/vocational/crp.htm
CRP Process: Non Supported Employment Process
I would also recommend you reaching out to Vermont VR…Hugh Bradshaw. They also offer incentives for Job Developers.
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From Arizona RSA:
Arizona RSA’s contact for this project is Christopher Deere – Email at CDeere@azdes.gov.
From Pamela Brauchli, M.Ed., VR Specialist, Pennsylvania Office of Vocational Rehab:
The attached policy was written in 2003. We’re putting together a workgroup to revise the job coaching policy this summer. If you have questions, our supported employment specialist is Randy Loss. You can reach him at rloss@pa.gov. I’m sure he’d like to see the info you receive from other states.
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From Kellie D. Scott, Program Evaluator, Kentucky Office of Vocational Rehab:
We provide some JP services in-house. However, we also offer JP services through a CRP. Please find attached our Service Fee memos for those services. We now call them “Employment and Retention services” when accessing a CRP for the JP services.
From HarrietAnn Litwin, M.Ed., CRC, Delaware DVR:
Delaware is using pay for performance/milestone payments for job placement and has been doing so for MANY years. I think it was initiated, in its earliest version, back in the early 1990’s. The best person from whom to get information on this would be Dan Madrid at Daniel.Madrid@state.de.us.
From Virginia DARS:
In Virginia, we have a fee for service payment policy for supported employment and job coach training services. For more information you can contact
Matthew.Deans@dars.virginia.gov.
From Catherine Ipsen, Ph.D., Senior Research Associate, The University of Montana Rural Institute:
I thought the attached fact sheet might be of interest to you. It discusses some research we did with state agency informants regarding rural service delivery issues and vendor based services. It highlights some issues related to different payment arrangements.
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Posted in: Job Development and Placement Services