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— (08/11/2015) The Disability Statistics Research and Training Center at the University of New Hampshire is interested in identifying VR agencies that actively collect employer services data as part of their management information systems. Please let us know if your agency has a mechanism in place for doing this.

From Ralph Roach, PA OVR:

PA OVR is in the process of developing a comprehensive Employer/Business data base and business customer satisfaction survey. We have explored a few commercially available products and are working with our in-house IT team to discuss how to better utilize our current 911 data on each 26 closure and the businesses data we collect from our hired PA OVR consumer customers, both those who achieved a 26 closure and those employers who did not retain our their VR hire. We hope our completed comprehensive will include data fields organized around the following core elements.

PA OVR Business Services and Outreach Division-BSOD in our mission to focus on the development of an Agency Business/Employer data management and business customer services plan will include systems–strategies organized around the following key data elements as offered by EDP Pro: (WEBSITE: www.edpsite.com )

1. CONTACT MANAGEMENT SYSTEM to store all OVR employer information & Business Engagement efforts.

2. KNOWLEDGE MANAGEMENT SYSTEM to store and leverage information and knowledge to expedite employment opportunities and better job matches
a. Worksite Analysis
b. Job Analysis
a. Workplace culture
b. Expectations & Preferences-skills/attributes
c. performance, training, etc.

3. CUSTOMER RELATIONS/RETENTION
a. Job Contacts
b. History of all activities/services provided to OVR customers

4. JOB SEEKER/EMPLOYEE INFORMATION
a. Career Plans/Discovery Information
b. Career Goals and Other Plans (IEP, IPE, etc.)
c. Career Exploration /Job Search Activities & Progress
d. Employment Information-Employer, schedule, pay, hours, benefits, progress notes, length of employment, and more.

5. ADDITIONAL TRACKING AND REPORTING FEATURES
a. Track and create reports on placements and performance with options to filter by employer, location, staff person, etc.

From Richard Clark, Iowa Vocational Rehabilitation Services:

Iowa does not have a system in place to track this as of now.

From Jon Hackathorn, Opportunities for Ohioans with Disabilities:

Yes.

date August 11, 2015 author comments Comments Off on — (08/11/2015) The Disability Statistics Research and Training Center at the University of New Hampshire is interested in identifying VR agencies that actively collect employer services data as part of their management information systems. Please let us know if your agency has a mechanism in place for doing this.
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— (04/02/2015) I would like to hear from anyone who has developed a process to elicit data from employers of VR consumers, regarding, but not limited to: their needs; the ability of VR consumers to satisfy their needs; their communications with VR; and their satisfaction with VR. This will help improve placement in employment of VR consumers.

From Jennifer Geuther, SD Division of Rehabilitation Services:

South Dakota is in the process of completing an employer questionnaire that will be distributed to employers and employer organizations in order to obtain workforce and/or technical needs within the realm of disability related information. An employer survey is also being developed to distribute to employers following contacts or meetings with them. The results of the questionnaire and the survey will be used for determining outreach needs.

From Richard Clark, Iowa Vocational Rehabilitation Services:

In Iowa we have a position designed to communicate with Businesses throughout the state and through that position we get a lot of feedback. We also hold Community Conversations where we go to the communities and have an open forum to gain further information. Through these conversations we learn of gaps and then try to bring in team members such as businesses to build plans on how to better meet their needs. These have been very effective.

From Teresa Pitt, Idaho VR:

Sorry Steve, we have not created this survey, however it would be helpful if you could share whatever is shared with you. This will be even more important with WIOA.

From Barbara Boese, DE VR:

No available data.

From Don Kay, Washington State DVR:

Hi Steve, attached is an Employer Survey that we conducted in 2009. While it’s not recent, I believe the general info is still fairly relevant.

The first attachment is a 2009 Employer Survey that we conducted, and the second attachment is a 2013 Employer Survey conducted by our State Workforce Board; it is not VR-specific but has good info about employer hiring priorities and needs.

Attachments: 1, 2

From HarrietAnn Litwin, Delaware DVR (DE general):

We use a consumer satisfaction survey. I assume that is what you mean. I will attach the most recent version. It is “short and sweet.” We mail it with the closure letter to both successfully rehabilitated (aka 26) and a slightly different one to those not rehabilitated (aka 28). A postage paid business return envelop is also attached.

Attachments: 1, 2

date April 2, 2015 author comments Comments Off on — (04/02/2015) I would like to hear from anyone who has developed a process to elicit data from employers of VR consumers, regarding, but not limited to: their needs; the ability of VR consumers to satisfy their needs; their communications with VR; and their satisfaction with VR. This will help improve placement in employment of VR consumers.