— (08/11/2015) The Disability Statistics Research and Training Center at the University of New Hampshire is interested in identifying VR agencies that actively collect employer services data as part of their management information systems. Please let us know if your agency has a mechanism in place for doing this.

From Ralph Roach, PA OVR:

PA OVR is in the process of developing a comprehensive Employer/Business data base and business customer satisfaction survey. We have explored a few commercially available products and are working with our in-house IT team to discuss how to better utilize our current 911 data on each 26 closure and the businesses data we collect from our hired PA OVR consumer customers, both those who achieved a 26 closure and those employers who did not retain our their VR hire. We hope our completed comprehensive will include data fields organized around the following core elements.

PA OVR Business Services and Outreach Division-BSOD in our mission to focus on the development of an Agency Business/Employer data management and business customer services plan will include systems–strategies organized around the following key data elements as offered by EDP Pro: (WEBSITE: www.edpsite.com )

1. CONTACT MANAGEMENT SYSTEM to store all OVR employer information & Business Engagement efforts.

2. KNOWLEDGE MANAGEMENT SYSTEM to store and leverage information and knowledge to expedite employment opportunities and better job matches
a. Worksite Analysis
b. Job Analysis
a. Workplace culture
b. Expectations & Preferences-skills/attributes
c. performance, training, etc.

3. CUSTOMER RELATIONS/RETENTION
a. Job Contacts
b. History of all activities/services provided to OVR customers

4. JOB SEEKER/EMPLOYEE INFORMATION
a. Career Plans/Discovery Information
b. Career Goals and Other Plans (IEP, IPE, etc.)
c. Career Exploration /Job Search Activities & Progress
d. Employment Information-Employer, schedule, pay, hours, benefits, progress notes, length of employment, and more.

5. ADDITIONAL TRACKING AND REPORTING FEATURES
a. Track and create reports on placements and performance with options to filter by employer, location, staff person, etc.

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From Richard Clark, Iowa Vocational Rehabilitation Services:

Iowa does not have a system in place to track this as of now.

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From Jon Hackathorn, Opportunities for Ohioans with Disabilities:

Yes.

Posted in: Employer Relations